Privacy Policy

Privacy Policy 

Section 1 – what do we do with your information 

When you register an account with us or purchase from our store, as part of the buying and selling process, we collect the personal information you give us, including your name, address, email address, contact number and payment information. We use this information in the following ways: 

Name and Contact Details 

  • Deliver your purchases to you 
  • Send you service messages via email or phone call 
  • Send you information by email or post; only with your permission 
  • Fraud prevention and detection 
  • Finding out what you, and other customers, like 

Payment Information 

  • Take payments and give refunds to fulfil our contract with you 
  • Fraud prevention and detection 

Purchase and contact history 

  • Provide customer service and support 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address and device type in order to provide us with information that helps us learn about your browser and operating system. This information is used to improve our website and give the best shopping experience, and to protect our site against fraud. 
We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. 
We do, however, share your data with the following categories of companies as an essential part of ability to provide our services to you, these strictly include: 

  • Companies that enable us to get your purchases to you, such as GDPR compliant payment service providers and delivery companies 
  • Law enforcement, fraud prevention and credit reference agencies so we can help tackle fraud. 

With your permission, we may send you emails about our store, blogs, new products and other updates. If you would like to withdraw your personal details, then please email via the following link: Remove my details. 
Section 2 – consent 

How do you get my consent? 
When you provide us with personal information to complete a transaction, verify your payment card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. 
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to choose no. 
We’ll only hold on to your information for as long as you are a customer. If you haven’t logged onto our website for three years we will delete your information from our systems. If you no longer wish to be a customer, you can also contact us and request to delete all the information we have on you. 
Section 3 – disclosure 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 

Section 4 – payment 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover; and are GDPR compliant. 
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 
 Section 5 – third-party services 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. 
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 
 Section 6 – security 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 
We follow all PCI-DSS requirements and implement additional generally accepted industry standards. 
 Section 7 – age of consent 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 
 Section 8 – your rights 

You have rights to relating to your personal information: 

  • The right to be informed about how your personal information is being used 
  • The right to access the personal information we hold about you 
  • The right to request the correction of inaccurate personal information we hold about you 
  • The right to request that we delete your data, or stop processing it or collecting it, in some circumstances 
  • The right to stop direct marketing messages and to withdraw consent for other consent-based processing at any time 
  • The right to request that we transfer or port elements of your data either to you or another service provider 
  • The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office. 

If you want to exercise your rights, have a complaint, or just have questions, please contact us. 

Section 9 – changes to this privacy policy 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. 

Questions and contact information 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact Foamrite via: 


via Contact Us page 


(Rubbarite Limited) 
23-27 Boundary Street 
L5 9ZQ